You might not have realized that Long Island, NY is the home of RJR Technology. Yes, we were directly in the path of the “storm of the century”, where 95% of homes and businesses lost power for over a week. Our office was without power for 10 days, and several of our employees went 14 days before power was restored. But somehow our office staff was back up and running from a make-shift office the day after the storm hit us. We worked for over a week on folding chairs and tables, but we were able to support all of our customers and and answer every customer service call even though many of our customers had no clue what we were going through. Even with the added chaos of gasoline shortages all of our customers’ systems kept running. In fact, we had zero down-time thoughout the entire ordeal. We now know first-hand the value of disaster recovery planning and we are sure glad that we use top-level data center facilities to run all of our servers!
